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That functionality is really not developed enough and it is not easy to bulk-import users into a firewall. Another area for improvement is to be able to import users from a single text file. That's a feature I really miss and that should really be embedded in the product. We really would love to use it via a web browser.
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We would like to have an SSL implementation for this same feature so we don't need to install anything on the client side. The VPN features are the ones that we really like, but we are using a VPN client to be able to use them. Therefore you get false positives where it finds the word, but it's actually a case that you should ignore. For example, if you use words for scanning content, there are some words that you really can't scan for because they are synonyms and can be used in all kinds of communications. It can take quite some time to find out what content you want to scan. The content filtering in the product is pretty sensitive to configure as all content is being scanned. Otherwise, you have to use other tools to see what's happening on the firewalls. With Kerio Control you can see something that's happening. The firewall and intrusion detection features are very useful these days because hackers have a lot of tricks that they use to get into a system. But for us, it covers almost everything we do with it, which makes it quite a suitable product for us.
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There are, of course, always things missing in a product that you would like to have, and we have even questioned the vendor to see if they can provide one of the solutions that we would like to have in the product, but that does not seem to be the case at the moment. Kerio Control covers quite a lot, when it comes to security.
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It's for protection of the network behind it. That can be logged and reviewed to see if everything is going okay. The VPN connection is the feature that we are actually using this solution for, but routing and checking what kinds of sites are being tested or accessed, is also helpful. And the ones that we host in the data center are only accessible by a VPN client. The solution has increased the number of VPN clients extended to those outside our environment. All our clients that we need to visit have a VPN solution. That helps them identify their sites and to distinguish their connection from other connections. Where previously users were connecting via exotic firewall systems with no certificates on them, Kerio Control can be used with the certificates of the customer so that customers can also see that their connections are being properly secured on the sites that they are using.
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We're EPM specialists, we host and build EPM platforms which are financial software platforms used by large entities all over the world. We're using Kerio Control to protect our solutions in data centers and to provide VPN access, via the firewall, for our clients.